You’re on the way to the shops when you unfortunately hit another car.
Dealership Insurance claims
Expert help when you need it
How to make a claim
After checking that everything is okay, you call up Allianz and describe the accident and damage.
You pay your excess, if needed, and the friendly claims specialist arranges a vehicle inspection at the repairer of your choice and convenience.
The claim is approved, and your car is booked for repair.
Once your car is fixed, a time is organised for you to pick up your vehicle.
With Allianz, you can make a motor claim online, or by contacting one of our dedicated claim specialists. Our claims specialists offer a wealth of experience. They understand how to get your vehicle repaired and back into your hands, looking like you’ve just driven it off the showroom floor.
Make a claim at any time
Start your claim online or call 1300 139 664. We have a team available 24 hours, 7 days a week to assist you.
When a claim might not be paid
There are certain situations where your Allianz Motor Insurance claim may not be accepted. Make sure you check the Product Disclosure Statement and Policy Documents carefully for more information about the limits, exclusions and conditions which may apply.
Premier Motor Insurance, Motor Insurance, Extended Warranty Insurance, Motorcycle Insurance, and Compulsory Third Party (CTP) Insurance are provided by Allianz Australia Insurance Limited (Allianz) ABN 15 000 122 850, AFS Licence No. 234708.
Any advice here doesn’t take into account your objectives, financial situation or needs. Terms, conditions, limits, and exclusions apply. Before making a decision, consider the relevant Product Disclosure Statement (PDS) or Policy Wording, Supplementary PDS (where applicable) & PDS update (privacy notice). These, together with the relevant Target Market Determination, are available on this website.